Shipping Policy

This Shipping Policy explains how and when orders are processed and delivered. By placing an order on our website, you agree to the terms below.

Processing Time

  • Orders are typically processed within 1–2 business days.
  • Orders placed on weekends or public holidays are processed on the next business day.

Shipping Methods & Estimated Delivery Times

We ship orders using reliable courier services. Delivery times below are estimates and may vary depending on your location and carrier workload.

  • Standard Shipping: approximately 8–11 business days after dispatch.

Business days do not include weekends or public holidays.

Shipping Rates

Shipping costs are calculated at checkout based on the total weight of your order and the delivery address. The final shipping cost will be shown before you confirm your purchase.

Shipping Area

At this time, we ship orders within the United States only. International shipping is not available.

Order Tracking

  • Once your order has been shipped, you will receive a shipping confirmation email with a tracking number.
  • You can use this tracking number on the carrier’s website to follow the progress of your delivery.

Possible Delays

In some cases, delivery may take longer than expected due to factors such as weather conditions, carrier delays, increased seasonal volume, or other circumstances beyond our control. We appreciate your understanding in such situations.

Shipping Address

  • Please make sure that your shipping address and contact details are correct when placing an order.
  • We are not responsible for delayed or undelivered orders caused by incorrect or incomplete address information provided by the customer.

Lost or Damaged Packages

  • If your package is marked as delivered but you cannot locate it, please first check with household members and neighbors, and contact the carrier directly.
  • If your order arrives visibly damaged, please keep all packaging and contact the carrier and our support team as soon as possible so that a claim can be filed with the shipping service.

If you have any questions regarding our shipping policy, please contact us through our support page: Contact Us